Copy pauses and terms acceptance

When new terms must be accepted, the window now offers a second way out: decline, and go to the Account page to manage or cancel the subscription. Nothing is recorded as accepted. The acceptance page lists only the documents still owed.

A pause decided by the provider of a strategy stops the copy on every subscribed account, down to the last one, and resumes the same way, even during a strategy change. The protection around announcements covers every account from the first minute. An activation left unfinished for seven days is closed without touching any open position.

Hosting ends with the subscription it belongs to, after a cancellation as after the removal of an account, and trial totals count exactly what remains. The disconnection window states what is refunded, and says nothing more than that.

Renewal invoices and the monthly price show the period they cover, referral rewards are applied where they are due, and a declined payment is announced at once. Payments are processed again right after a hiccup, none is left aside.

Adding an account to a strategy fully covered by a promotion code completes at once, with nothing to pay, and the next step opens right away.

When you disconnect the last account of a subscription, the unused time of the cycle is refunded to your card, less what a capital adjustment made during the cycle actually costs you, discounts included. An invoice is issued only when a balance remains to be paid.

Each step of an activation works on your own accounts, checked at every request, and the activation progress is saved on our side. Support messages follow the same rule.

Deleting your account now completes whatever you have exchanged with support. Your conversations, attached files and Academy recordings are erased with it.

If your account is deleted at our copy provider, we disconnect it after 24 hours, stop its subscription and refund the unused days. An email tells you, and invites you to check any position still open.

When your broker’s minimum lot is above the reference account’s, a copy that would open at three times your account’s share or more is skipped, so your exposure stays close to what you chose.

A balance moving with no trade behind it is confirmed by a second reading before it reaches your dashboard, so your history stays exact.

If your account’s setup is interrupted on our side, it picks up again on its own within a few minutes: your account gets connected, or we invite you to try again.

When the check of a new password takes longer than usual, the window says so and tells you what to do next.

A partner can delete their account: their referrals are detached and their commissions stop. A provider first withdraws their strategies still visible, then the account goes and their information stays.