Our support answers you inside your space.

A new button at the bottom of your menu lets you write to us. Pick a reason, describe the matter, attach a screenshot, a PDF or a video if useful, and your ticket is created. All your tickets live in a new Tickets tab of your account page, where you chat with our team in real time: you see when we are typing, you can attach files, and you close or reopen a ticket whenever you like.

If one of your accounts was connected but its setup never reached the end, your dashboard now says so plainly: its status reads paused, the account switcher carries the same tag, and an « Activate my account » button takes you straight back to finish. In place of the overview and the history, a card explains that your account starts following the strategy once setup is complete; the Activity and Settings tabs wait until then.

An account you have just connected appears in your list right away, even if you left the flow midway.

Active, trialing, paused, canceled, inactive: your accounts and your subscription now use these five words, each with its own colour, on your account page as everywhere else. In your first steps, the boxes you tick to confirm a step are marked as required and stand out in both the light and the dark theme.

When the strategy you follow closes a trade, every account following it is updated at the same time instead of one after another. Your history reflects it within seconds rather than a minute or two, however many accounts follow the strategy.

The discount shown on your account page now comes straight from your billing with Stripe, so it always matches what you pay. On your referral page, your starting level is now called « Starter ».

The details of your brokerage accounts, their status and their settings can only be changed through the controls of your space, which apply each change to your account first. Nothing can alter them from outside.